A Better Way to Manage Professional Correspondence
The Postmaster is a digital correspondence office designed to help legal and professional users organize incoming communications, prepare outgoing correspondence, track responses, manage follow-ups, and keep correspondence from slipping through the cracks.
Inspired by the systems and rituals of an old correspondence office, The Postmaster combines a warm vintage postal aesthetic with modern correspondence-management tools.
Your Digital Correspondence Office
The Postmaster helps you manage the full lifecycle of professional correspondence:
Receive → Review → Route → Respond → Send → Await → Follow Up → File
Use The Postmaster to keep track of what arrived, what was sent, who owes you a response, and what needs attention next.
What You Can Do With The Postmaster
Manage Incoming Correspondence
Log and organize correspondence received through:
- certified mail
- courier
- hand delivery
- e-service
- portals
- other delivery methods
Associate correspondence with matters, contacts, response dates, priorities, and follow-ups.
Track Outgoing Correspondence
Maintain an organized register of outgoing communications. Track:
- recipient
- matter
- correspondence type
- date sent
- delivery method
- response expectation
- follow-up date
- status
- notes
Send Email Through Gmail
The Postmaster offers optional Gmail integration. When Gmail is connected, you can prepare and send correspondence directly through The Postmaster. You choose what gets sent. The Postmaster does not scan, import, or monitor your Gmail inbox.
Add Follow-Ups to Google Calendar
Connect Google Calendar to add selected Postmaster follow-ups and correspondence reminders to your calendar. You review and approve each event before it is created. Google Calendar integration is optional.
See What Is Awaiting Reply
Keep correspondence in one dedicated view when the next action belongs to someone else. See:
- who you are waiting on
- how long the item has been outstanding
- expected response dates
- upcoming follow-ups
- overdue items
Manage Follow-Ups
Use the Follow-Up Desk to organize:
- correspondence reminders
- records follow-ups
- scheduling follow-ups
- discovery follow-ups
- client follow-ups
- internal reminders
Use Reusable Correspondence Templates
The Postmaster includes reusable templates for common professional correspondence. Templates can be reviewed, customized, copied, and used as starting points for outgoing communications. Templates are provided for organizational convenience and are not legal advice.
Organize Contacts
Maintain correspondence-related contact information for:
- clients
- attorneys
- opposing counsel
- courts
- experts
- records custodians
- vendors
- investigators
- insurance professionals
- internal team members
Track Certified and Tracked Mail
Maintain a record of correspondence sent using trackable delivery methods. Record:
- delivery method
- tracking number
- delivery status
- return receipt information
- proof of delivery notes
The Postmaster does not automatically query carrier tracking systems.
File Completed Correspondence
When correspondence is complete, move it into the Filed archive while keeping it available for future reference and search.
Google Workspace Is Optional
You can use The Postmaster without connecting a Google account. Google Workspace integration is only needed if you want to use features such as:
- Send with Gmail
- Add to Google Calendar
The core correspondence-management system remains available without Google access.
Privacy-First Google Workspace Integration
The Postmaster was intentionally designed around limited, user-controlled Google access.
Gmail
The Postmaster may send messages that you explicitly choose to send. It does not:
- scan your inbox
- import your Gmail history
- read unrelated messages
- monitor incoming replies
- automatically create correspondence records from your inbox
Google Calendar
The Postmaster may create calendar events that you explicitly approve. Calendar events are not silently created by default.
Your Data and Professional Responsibility
The Postmaster is an organizational tool.
It does not:
- determine legal deadlines
- calculate court deadlines
- provide legal advice
- monitor court rules
- replace professional judgment
Users are responsible for reviewing correspondence, recipients, deadlines, attachments, and other matter-specific requirements.
Privacy and Terms
Before using The Postmaster, please review:
The Postmaster is a digital correspondence office for managing what came in, what went out, and what needs attention next.
